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7-Day Money-Back Guarantee

Refund Policy

A simple, transparent refund policy so you can enroll with confidence.

Refund Eligibility

What you get back

What you get back depends on timing and whether you've opened a lesson.

100%

Full refund

Within 7 days + no lessons started

Haven't opened a single lesson yet? Get every dollar back.

50%

Half refund

Within 7 days + any lesson started

Started a lesson but still inside the 7-day window.

0%

No refund

After 7 days OR certificate issued

After the window closes or once your certificate is issued.

How to Request a Refund

Four quick steps

Everything happens inside your student portal.

  1. 1

    Log in

    Log in to your student portal

  2. 2

    Open the menu

    Click "Refund Request" in the top menu

  3. 3

    Select

    Select your course and reason

  4. 4

    Submit

    Submit — we'll respond within 48 hours

FAQ

Frequently asked questions

After logging in, you can submit a refund request from your student portal. Alternatively, email us at support@miraitrafficschool.com.

Approved refunds are processed within 5-10 business days back to your original payment method.

Accessing any lesson content in the course counts as starting. Simply registering or viewing the dashboard does not count as starting.

The 7-day period starts from your purchase date (the day you completed payment for the course).

Joining a classroom date costs nothing extra, so there is nothing to refund if the session does not run. We notify you by email about 72 hours before the date, and you can continue the online course the same day. If you already paid for the course, the refund tiers above apply exactly as normal.

For technical issues, please contact our support team first. If we cannot resolve the issue, we will handle your case individually.
Support illustration

Have questions?

Our support team is happy to help with any refund-related questions.

Contact Formsupport@miraitrafficschool.com

This refund policy is effective as of January 2025. See our Terms of Service for complete details.